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Privacy & Data Protection

4dgang Privacy Policy – Personal Data Protection for Malaysian Players

At 4dgang, your privacy is not merely a legal obligation — it is our moral responsibility. We are committed to collecting only the data we need, using it transparently, and protecting it with the best security technology available.

Last updated: 1 January 2026
Malaysia PDPA 256-bit SSL No Data Selling ISO 27001 Secure KYC Transparent Cookie Policy

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4dgang's Privacy Commitment

Six core principles that shape how 4dgang protects your personal data

Minimal Data Collection

4dgang only collects data that is strictly necessary to deliver our services. We do not collect information that is irrelevant or excessive. This data minimisation principle ensures that your sensitive information is never exposed without good reason.

Data Minimisation
256-bit SSL Encryption

Every bit of data transmitted between your device and 4dgang's servers is encrypted using 256-bit SSL — the same level of security used by Malaysia's leading financial institutions such as Maybank and CIMB. Your communications cannot be intercepted by anyone.

256-bit SSL
No Sale of Personal Data

4dgang has never and will never sell your personal data to any third party for marketing or commercial purposes. Your data is not a product we sell. This is an absolute commitment that holds under all circumstances.

No Data Selling
Malaysia PDPA Compliance

4dgang fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as provided under the PDPA, including the right to access, correct, and withdraw your consent to data processing.

PDPA 2010 Compliant
Full Control in Your Hands

You may access, update, or request deletion of your personal data at any time through your account settings or by contacting the 4dgang support team. You may also withdraw consent for marketing communications with ease.

Full Control
Data Breach Notification

In the unlikely event of a data security breach, 4dgang is committed to notifying affected members within 72 hours of becoming aware of the incident, in line with international best practices for data protection.

Quick Notification

Introduction: This Privacy Policy explains how 4dgang ("we", "our platform") collects, uses, stores, and protects your personal data when you use the 4dgang platform at https://4dgang.biz. By registering for or using 4dgang's services, you agree to the terms of this Privacy Policy.

1

Personal Data We Collect

4dgang collects your personal data in several ways — directly when you register and use our platform, automatically through tracking technologies, and in some cases from legitimate third-party sources. We only collect data that is strictly necessary for the stated purposes.

Data CategoriesType of InformationHow It Is CollectedPurpose
IdentityFull name, date of birth, MyKad/passport numberRegistration / KYCIdentity verification, legal compliance
ContactEmail, phone number, addressRegistrationCommunications, account verification
FinanceTransaction records, payment methods (Touch 'n Go, DuitNow, etc.)TransactionsPayment processing, AML
TechnicalIP address, device type, browser, login sessionAutomaticSecurity, fraud prevention
GamesGame history, betting records, wins/lossesAutomaticCustomer support, responsible gaming
OptionsAccount settings, communication preferences, game preferencesUser settingsPersonalised experience

Automatically collected data includes technical information such as your IP address, device type and operating system, web browser, login sessions, and in-platform activity. This data is used primarily for security and fraud prevention purposes, not to identify you personally except in the course of a security incident investigation.

2

How We Use Your Data

4dgang uses collected personal data solely for legitimate, clearly stated purposes. We do not use your data for unrelated purposes without first obtaining your consent.

The primary purposes for which your personal data is used at 4dgang:

  • Account Management: Creating and managing your account, processing registrations, verifying your identity, and enabling you to log in to the 4dgang platform securely.
  • Transaction Processing: Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Maybank2u (FPX), CIMB Clicks (FPX), Boost, and ShopeePay securely and efficiently.
  • KYC Verification & Compliance: Fulfilling legal obligations relating to identity verification, fraud prevention, and compliance with anti-money laundering (AML) laws.
  • Customer Service: Providing effective customer support, resolving disputes, responding to enquiries, and addressing your complaints.
  • Platform Security: Detecting and preventing fraudulent activity, hacking attempts, system abuse, and other security threats that could compromise your account.
  • Responsible Gaming: Monitoring play patterns to identify signs of problem gambling and provide appropriate support, in line with 4dgang's commitment to responsible gaming.
  • Marketing Communications: With your consent only — sending you promotions, exclusive offers, and the latest news about new games at 4dgang. You may unsubscribe at any time.
  • Platform Improvements: Analysing usage patterns in aggregate (not at an individual level) to improve the design, features, and performance of the 4dgang platform.

4dgang will not make automated decisions that significantly affect you based solely on automated data processing without human involvement, unless stated otherwise and with your consent.

3

Sharing of Personal Data

4dgang does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. We share your data only in the following limited and lawful circumstances:

  • Trusted Service Providers: Companies that help us run our operations — such as payment processors for Touch 'n Go, GrabPay, DuitNow, and FPX, cloud service providers, and customer support systems. They may only use your data for the purposes we specify and are bound by strict confidentiality agreements.
  • Legal Requirements: When required by Malaysian law or court order, including for the purposes of legitimate criminal investigations or compliance with regulatory authorities.
  • Fraud Prevention & Security: In cases involving serious security threats, suspected fraud, or illegal activity, we may share information with the relevant authorities.
  • Your Consent: In any other situation where you have explicitly given your consent for such sharing.

Absolute Guarantee: 4dgang has never and will never sell your personal data to advertisers, data brokers, marketing agencies, or any third party unrelated to our operations. Your data is not a source of revenue for us.

All third-party service providers we work with have undergone thorough security and privacy assessments. They are required to meet data security standards equal to or exceeding those we uphold at 4dgang.

4

Data Security

4dgang invests seriously in security technology and procedures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we have in place:

256-bit SSL Encryption

All data in transit is protected with bank-grade encryption.

Encryption of Stored Data

Sensitive data stored in our databases is encrypted using AES-256.

Firewall & IDS

Multi-layered firewalls and intrusion detection systems protect our infrastructure.

Strict Access Controls

Only authorised personnel may access personal data, and all access is logged.

Regular Security Audits

Independent penetration testing and security audits are conducted regularly by third parties.

Secure Data Backups

Your data is regularly backed up to a secure, separate location to prevent data loss.

While 4dgang takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. We encourage you to play your part in protecting your account — use a strong password, do not share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.

5

Cookies & Tracking Technologies

4dgang uses cookies and similar tracking technologies to enhance your experience on our platform, secure your session, and understand how the platform is used overall.

Types of cookies we use:

  • Essential Cookies (Required): These cookies are required for the 4dgang platform to function properly. They manage your login session, store language preferences, and keep your account secure. They cannot be disabled without affecting core platform functionality.
  • Performance & Analytics Cookies: These cookies help us understand how users interact with the 4dgang platform in aggregate — for example, which pages are visited most often, how long users spend in each section, and where technical issues occur. This information is used to improve our platform.
  • Functional Cookies: These cookies store your preferences such as game settings, notification choices, and other information that allows the 4dgang platform to deliver a more personalised experience for you.
  • Marketing Cookies (Optional): With your consent, these cookies allow us to display relevant 4dgang promotions based on your interests. You may withdraw this consent at any time.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the 4dgang platform. For guidance on managing cookies in your browser, refer to your browser's help documentation.

6

Your Personal Data Rights

As a 4dgang user, you have several rights protected under Malaysia's Personal Data Protection Act 2010 (PDPA) with respect to your personal data. 4dgang fully respects and upholds these rights.

Right to Access

You have the right to request a copy of the personal data we hold about you. 4dgang will process this request within 30 business days.

Right to Rectification

If your personal data is inaccurate or incomplete, you may request a correction through your account settings or via 4dgang customer support.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data. Requests are subject to applicable legal record-retention obligations.

Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations, such as when you are disputing the accuracy of that data.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another platform, subject to applicable technical limitations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time. 4dgang will honour such requests immediately.

To exercise any of the rights above, please contact the 4dgang privacy team by email at privacy@4dgang.biz or via in-platform live chat. We will verify your identity before processing any request relating to your personal data to ensure its security.

7

Data Retention Period

4dgang retains your personal data only for as long as necessary for the purposes outlined in this privacy policy, or as required by applicable Malaysian law. The following are data retention guidelines by category:

  • Active Account Data: Retained for as long as your account remains active and in use. Data is updated whenever you update your profile information.
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysia's accounting and anti-money laundering legal requirements.
  • KYC Documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later, in accordance with AML compliance obligations.
  • Activity & Security Logs: Retained for 12 months for fraud detection and security incident investigation purposes.
  • Marketing Communications Data: Retained for as long as you do not withdraw consent, or for 3 years from the date of last consent, whichever comes first.
  • Responsible Gambling Records: Records relating to self-limits and self-exclusion are retained for the duration the account is active and for 5 years after account closure, to ensure exclusion terms are not breached.

When data is no longer needed, 4dgang will securely delete or anonymise it using industry-standard methods, ensuring that deleted data cannot be recovered or accessed by any party.

8

Children's Privacy

The 4dgang platform is exclusively for individuals aged 18 and above. 4dgang does not knowingly collect or process the personal data of individuals under 18. This is an absolute, non-negotiable commitment.

Immediate Action: If 4dgang discovers that we have inadvertently collected personal data of an individual under the age of 18, we will promptly delete that data and close the account in question. If you believe that 4dgang may hold personal data of a minor, please contact us immediately at privacy@4dgang.biz.

9

Amendments to the Privacy Policy

4dgang reserves the right to update or amend this privacy policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the technologies we use.

When material changes are made to this privacy policy, 4dgang will notify you via:

  • In-platform notification on your next login to 4dgang.
  • Email sent to the address registered on your account.
  • Updating the "Last updated" date displayed at the top of this page.

Continued use of the 4dgang platform after the effective date of any amendment constitutes your acceptance of the updated privacy policy. We encourage you to review this privacy policy periodically.

10

How to Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how 4dgang handles your personal data, please contact us through the following channels:

Privacy Email
privacy@4dgang.biz
Response time: 24–48 hours
Live Chat
Available on platform
24/7 in Bahasa Malaysia
Support Email
support@4dgang.biz
For general enquiries

This Privacy Policy was last updated on 1 January 2026. The latest version is always available at https://4dgang.biz/privacy-policy. For privacy-related enquiries or complaints that we are unable to resolve, you may refer to the Department of Personal Data Protection Malaysia.

Related Documents

Other important pages that complement this Privacy Policy

Privacy Guaranteed

Play at 4dgang with Confidence — Your Data Is Always Safe

With a transparent privacy policy and robust security systems, 4dgang ensures your personal information is always protected. Register today and enjoy Malaysia's best entertainment with complete peace of mind.

  • 256-bit SSL encryption — your data is always protected
  • Malaysia PDPA Compliant — your rights are respected
  • No data selling — your privacy is not our product
  • Secure deposits via Touch 'n Go, DuitNow & GrabPay

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For users aged 18 and above only.

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